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Why Should I Use the Advisor Portal Forms Library?

What is the Advisor Portal Forms Library?

OPS Advisor Portal Forms Library Overview Video (~1 min)

How Do I Use the Advisor Portal Forms Library?

Finding and Using Forms for Existing Accounts and Registrations

Using and Filtering Forms Manually

Creating Custom Form Packets

Why Should I Use the Advisor Portal Forms Library? 

• Quickly locate all necessary forms and documents for common procedures and submitting work requests.
  
  
• Quickly find the proper forms specific to an account or registration with prepopulation, filtering the library to the necessary forms for that client.
  
  
• Create custom packets by combining regularly used forms for future usage, shortening the time it takes to find the right forms for the right situation.

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What is the Advisor Portal Forms Library? 

The Forms Library is a page within Advisor Portal that stores all of the forms and paperwork you need for common procedures, workflows, and work requests. Depending on current needs, it provides a prepopulation option for accounts that may already exist in your database, as well as gives the advisor freedom to manually search and filter the full library to locate forms.

Please Note: Any forms or bundles created and e-signed through DocuSign get pushed to servicing requests for operational workflow tracking and reviewing recipient signing status. Not all forms are available for e-signature.

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OPS Advisor Portal Forms Library Overview Video (~1 min)

How Do I Use the Advisor Portal Forms Library?

In the Advisor Portal, from the left side menu, click "Servicing"    and select "Forms Library." This page offers Forms to be found using a prepopulation method for existing accounts and registrations, or to manually filter available forms from the full library. Use the "Click here to go to Servicing Requests" shortcut towards the top to navigate to the Advisor Portal Servicing Requests page.

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Finding and Using Forms for Existing Accounts and Registrations

• For existing accounts/registrations, click the "Prepopulate Client Data" button and Submit the account to prepopulate their paperwork.
  
  
• Forms related to the account appear in the Forms box.
  
  
• Click the Actions icon    next to each form you would like to download or e-sign.
  
  
• On the last step, use the Enable the Add Edit and Previewer Signer setting and enter a Name and Email to send the DocuSign envelope to a non-signer, such as an assistant, to review or prepopulate the forms before sending them to the signers.
  
  
• When e-signing a form, this automatically kicks off a service request. Review How-To and Overview: Service Requests for more details.

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Using and Filtering Forms Manually

• Use the combination of Category, Custodian, and Registration Type dropdown menus to filter all available forms.
  • Use the Forms Search Bar if you already know which forms you are looking for.
    
    
• Forms appear and are available in the Forms box.
  
  
• Click the Actions icon    next to each form you would like to download or e-sign. Since the paperwork is being manually created, none of the information is filled out and must be added manually.
  
  
• On the last step, use the Enable the Add Edit and Previewer Signer setting and enter a Name and Email to send the DocuSign envelope to a non-signer, such as an assistant, to review or prepopulate the forms before sending them to the signers.
  
  
• When e-signing a form, this automatically kicks off a service request. Review How-To and Overview: Service Requests for more details.

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Creating Custom Form Packets

Submit multiple forms or create custom form packets to combine paperwork that you use together regularly. For example, a packet that includes transfer forms such as a Transfer-In form to Transfer of Assets.

• Select + Add in the upper right corner of the Packets section.
  
  
• Assign a Packet Name.
  
  
• Click the next to each form to include it in the packet.
  
  
• Click Save to save this packet for future use.
  
  
• Use Packet Actions to download or e-sign the forms. When e-signing forms, this automatically kicks off a service request.
  
  
• The next time you need these forms, click on the packet and select Download to retrieve a copy of each form