Pending Transactions Not Confirming

Information regarding a 'pending' transaction status not changing to 'complete'.

Title
Pending Transactions Not Confirming
Description
Enabling pending trades provides the ability to trade on a pending value. Review this article to learn about best practices and how to properly complete or reject pending transactions.
Body
Last Reviewed
3/26/2026

URL Name
Interface-Recon-Transaction-File-Pending-Status
Article Owner
Publication Status
Published
Article Total View Count
3,460

Question
If the Recon Status Dashboard is showing 100% under the Position Status column, why are there still transactions showing a status of pending?
Chat Answer
This indicates that there was not a transaction in the file that was within the tolerance range to cover the pending transaction (remember, to "cover" means to change the status from pending to complete). This does not necessarily mean that the transaction(s) was not included in the download file that was sent to Orion. Occasionally the files will have multiple, smaller transactions instead of one large one.
Average Interface Set up Time
Primary Audience
External
Validation Status
Not Validated