What is Redtail Webmail?

Redtail's Email Hosting Service provides all subscribers with access to our webmail client. This allows you to access your email from anywhere as long as you have a computer and an internet connection. There are two ways to access your webmail client - direct access and seamless sign-on.

 

Direct Access

• Direct access is the simplest option.
  
  
• Enter the following URL into your internet browser's address bar:
  https://webmail.redtailtechnology.com
  
  
• Enter your email address in the Username field and your email password in the Password field.
  NOTE: Redtail email passwords are static, meaning you are not required to change them periodically and are independent of the CRM password.

 

CRM Seamless Sign On (SSO)

• With this option, you have access to your webmail client from within your Redtail CRM.
  
  
• Ensure that your webmail link within the CRM has been setup.
  
  
• Select "Manage Your Integrations" from your profile dropdown in the upper right corner of your CRM.

 

 

 

 

• Scroll until you see "Redtail Webmail" and select "Settings" from the gear menu:

 

 

 

 

• In the "Update Integration Settings" modal, enter your webmail username and password and then save.
  
  
• This completes your setup for SSO to your Redtail Webmail account.

 

 

 

 

• Click the integrations menu at the top of the CRM.
  
  
• Select "Redtail Webmail" to open the modal of the same name and click "Launch Webmail."
  
  
• This will seamlessly sign you on to the webmail client in a new window. If the window does not pop-up, be sure to check your Pop-up Blocker settings in your browser.

   

 

Additional Information

If you use Two-Factor Authentication (2FA) to log in to webmail, you will need an application passcode to use single sign-on to access your webmail from the CRM.
Related Article: Webmail: Two-Factor Authentication (2FA)