This article details information on what transfers via one-way sync using Retriever for Tailwag. For information on setting up or using Retriever for Tailwag, please reference the following article:
Download and Usage of Retriever for Tailwag

 

 

 

The Following Fields Transfer via Retriever for Tailwag

PLEASE NOTE: ALL deletions and edits have to be done in Redtail. Items deleted or edited in Outlook would reappear/revert back in Outlook on your next sync if Outlook is where an item was deleted or edited.

 

 

 

Contact Data 

NOTE: Contact sync is only a one way sync from Redtail to Outlook

 

 

• Title and suffix - sync to their respective fields in Outlook
  
  
• First, Middle, and Last names - sync to their respective fields in Outlook
  
  
• Name (for Business contact types) - sync to its respective field in Outlook
  
  
• Nickname - syncs to its respective field in Outlook
  
  
• Job Title - syncs to its respective field in Outlook
  
  
• Company name - syncs to its respective field in Outlook
  
  
• Birthday - syncs to its respective field in Outlook. Note that Retriever will only attempt to sync Date of Birth for Contacts on the FIRST time a contact is synced.
  
  
• Gender - syncs to its respective field in Outlook
  
  
• Home Email Address - syncs to Email 1 in Outlook
  
  
• Work Email Address - syncs to Email 2 in Outlook
  
  
• Other Email Address - syncs to Email 3 in Outlook
  
  
• Homepage - syncs to Web Page Address in Outlook (Other and Work websites do not sync)
  
  
• Category - syncs to its respective field in Outlook
  
  
• Full Home Address - syncs to Home Address in Outlook
  
  
• Full Work Address - syncs to Business Address in Outlook
  
  
• Full Other Address - syncs to Other Address in Outlook
  
  
• Mailing Address - does not sync
  
  
• Work Phone - syncs to Business Phone in Outlook
  
  
• Mobile Phone - syncs to Mobile Phone in Outlook
  
  
• Home Phone - syncs to Home Phone in Outlook
  
  
• Fax, Other, Direct Dial, and Toll Free Phone Numbers - do not sync
  
  
• Assistant's Name and Phone Number - sync to their respective fields in Outlook
  
  
• Important Info - syncs to Notes field in Outlook

 

 

 

Calendar Appointments & Tasks Data

NOTE: Activities in Redtail with a Type of Task sync to Outlook's Tasks folder. All other Activity Types in Redtail sync to Outlook's Calendar folder

 

 

 

• Subject
  
  
• Start Date and End Date
  
  
• If completed (only downloads from Redtail to Outlook, applies only to Tasks)
  
  
• Date of completion (only downloads from Redtail to Outlook, applies only to Tasks)
  
  
• Location
  
  
• If you delete any item in Redtail, it will be deleted from your Outlook